Case Study 1:

Intensive Programme of work measurement of a representative sample of 8 national distribution depots to re-assess Standard Minute Values for all delivery operations taken from the point of arrival in the morning through to leaving in the evening. In excess of 70,000 observations were taken and an elemental list of over 100 elements was developed. Findings were presented by PSL Directors to Senior Management and Union Officials and the Standards Database of National Values is maintained by PSL. The work was supported with training and appreciation deliveries to a number of internal personnel, at all levels. Final delivery was delivered using interactive presentations and discussion groups.

Case Study 2:

A comprehensive Industrial Engineering solution has been realised through: Implementation and training in the EASEWorks^® system; MTM 2 training and on-site mentoring; the recruitment of an experienced Industrial Engineer and on-going support from PSL. SmartTime^® user.

Case Study 3:

Investigation into Processing and Warehousing operations to provide solutions to problems with work flow, bottlenecks and a perceived lack of warehouse space. Findings were presented to senior management.

Case Study 4:

In-store measurement of marketing and pricing related activities to establish standard times leading to quantifiable productivity improvements.

Case Study 5:

Sales Staff evaluation of working practices & methods.  Reporting on Best Practice recommendations to ensure the continued success of the Sales Force throughout the UK.  Time standards developed with the use of SmartTime^®.